When a loved one dies at home on palliative care, the first step would be to call the district nurses or your care provider, who will need to verify the death. You can contact us anytime. Following this, we can then come and take them into our care.
Should the death occur in a hospital or care setting, the on-site staff will take care of all the paperwork on your behalf. They are experienced in dealing with these situations and will support you, including advising you on when to make contact with us. Once instructed, we can then arrange their transportation from the hospital or care home into our care.
In the event of an unexpected death, it is essential to call the emergency services without delay. Causation will need to be established and verified by a medical professional in the case of sudden or traumatic deaths the coroner will need to be contacted. If the cause of death can not be easily established or the circumstances are unusual, the coroner may need to carry out an inquest.
For more advice and support surrounding what to do when someone dies, please feel free to contact our helpful and dedicated team.